VVolletSupport
Something not adding up? Write to us and a real person will answer.
Contact
Email us at
support@safespend.appIt helps if you tell us your phone model, whether you use Android or iPhone, and what you were doing when the problem happened. A screenshot is welcome, but blur any amounts you’d rather not share.
Using the app
- How do I change the language or currency?
- In Settings. VVollet is available in 16 languages, including Arabic, French and English.
- How do I add a Daret group?
- Open Wealth, then Daret. Enter the contribution per share, the number of shares, how many you hold, the payment day and which months the pot comes to you.
- Does it work offline?
- Yes. Changes are saved on your phone and sync to your account when you’re back online.
- How do I lock the app?
- In Settings, under security, set a PIN. You can also hide your balances in the app switcher.
Your account and data
- Can I get a copy of my data?
- Yes. Go to Settings → Data & storage and export it.
- How do I delete my account?
- Follow the steps on Delete your account.
- Who can see my numbers?
- Only you. Our privacy policy explains what we store and which services receive any of it.