Delete your account

How to ask

1. Send an email from the address you use to sign in to VVollet. If you sign in with Google or Apple, use that account’s email address.
2. Use the subject Delete my account. You don’t need to give a reason.
3. We reply to confirm that we received it, and again once the deletion is done.

We only act on requests sent from the email address on the account, so nobody else can delete your data.

What gets deleted

Everything linked to your account:

• your sign-in details and profile, including your name and profile picture;
• accounts, balances, cash and transactions;
• budgets, categories, bills and subscriptions;
• savings goals, debts, money lent or borrowed, and Daret groups;
• stock holdings;
• receipt photos and account logos.

We don’t keep any of it. If we are ever legally required to keep a specific record, we will tell you what it is and why in our reply.

How long it takes

Your account and data are deleted within 30 days of your request. Once deleted, they cannot be recovered.

Before you delete

• If you want a copy of your data, export it first from Settings → Data & storage in the app.
• Data saved on your phone is removed when you uninstall the app.
• If you only want to remove some records, you can delete them in the app instead.

See our privacy policy for what we collect and why.